DWP Work Coach (Executive Officer)

Looking to start a meaningful career where you can make a real difference? The Department for Work and Pensions (DWP) is recruiting Work Coaches to support individuals into employment and help them build brighter futures.

Locations include:

• Bromley
• Enfield
• Harrow
• Forest Hill
• Peckham

About the Role

As a Work Coach, you’ll work directly with people to help them move towards financial independence through employment. This is a varied and rewarding role where no two days are the same – you’ll be supporting individuals with different needs, goals, and challenges.

What You’ll Be Doing

• Supporting customers with job searching and career progression
• Providing tailored advice and guidance
• Building positive, motivating relationships
• Helping individuals navigate digital job search tools
• Managing a caseload and making informed decisions
• Working with customers both face-to-face, digitally, and over the phone

What We’re Looking For

• Strong communication skills (written and verbal)
• Ability to explain complex information clearly
• A supportive and empathetic approach
• Confidence using digital systems
• Ability to stay calm and professional in challenging situations
• A proactive and organised mindset

Key Details

• Hours: 37 hours per week
• Working pattern: Between 7:45am – 8:00pm (Mon–Fri) and 8:45am – 5:00pm (Sat)
• Contract: 18 months
• Flexible working options available (subject to business needs)

Eligibility

This role is part of the Going Forward into Employment (GFiE) scheme and is open to:

• Care leavers (minimum 13 weeks in care, including after age 16)
• Aged 18+
• Engaged with a supporting organisation who can refer you

What You’ll Get

• A structured entry into the Civil Service
• The opportunity to build a long-term career
• Ongoing training and development
• Support from a buddy to help you settle in

Please reach out to your careers specialist to apply!